POLICIES

Mobile Services

Arlenes Gowns mobile services serves the Jacksonville and surrounding areas. We carry designer wedding, bridesmaids, prom and evening gowns.

 

We come to the customer by appointment only! With your appointment a $50 fee is applied. If the customer wants to make a purchase at the time of their appointment, the $50 comes off the gown of choice when the purchase is made.

 

Exchange & Shipping Policy

General Information

  • We work to ship out orders the same business day or the next business day after the order has been placed. For holidays, Friday afternoons, weekends, and during physical inventory audits, we may take up to 3 business days to ship orders from our warehouse.

  • Tracking for your order is emailed to you once your order is shipped out.

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